Delivery is available in 5 KM Radius of Rahat Bakers, NESPAK Society, Lahore

Refund & Return Policy

HOME / PRIVACY POLICY

Thank you for choosing RAHAT BAKERS for your delicious treats. We strive to provide you with high-quality products and excellent customer service. However, we understand that there may be situations where you might need to request a refund. Please review our refund policy outlined below.

Use of Information:

We accept refund requests for the following situations:

Requesting a Refund:

To request a refund, please contact our customer support team within 24 hours of receiving the order. Provide the following information when contacting us:

Refund Process:

Once your refund request is approved, we will initiate the refund within [X] business days. The refund will be issued using the same payment method used for the original purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.

Exchange Policy:

In the case of damaged or incorrect items, we may offer an exchange for the same or similar product. Our customer support team will guide you through the exchange process, including arranging for the return of the original item.

Non-Refundable Items:

Due to the nature of our products, certain items may not be eligible for a refund, including: Perishable goods, such as cakes or pastries that have been consumed or partially consumed. Customized or personalized items. Items purchased during promotional or clearance sales.

Quality Assurance:

We take pride in delivering top-quality products. If you have any concerns about the quality of our items, please contact our customer support team. We appreciate your feedback and will work towards resolving any issues promptly.

Please note that this refund policy is subject to change without prior notice. We recommend reviewing this policy regularly or contacting our customer support team for the most up-to-date information.

If you have any questions or need further clarification, please don't hesitate to contact us. We value your satisfaction and will do our best to address any concerns you may have. Thank you for choosing our bakery, and we appreciate your understanding of our refund policy.

Sincerely,

ABOUT US

Rahat Bakers & department store serving its customers since 1950, provides supreme quality bakery and premium cuisine products at very economical rates

NESPAK BRANCH: BLOCK D1, SUTLEJ AVE, NESPAK SOCIETY, LAHORE

CANTT BRANCH: SAINT JOHN BUILDING, AZIZ BHATTI ROAD, CANTT, LAHORE

SUBSCRIBE EMAIL

Subscribe to our newsletter for updates...